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www.expresstextile.com FORTNIGHTLY INSIGHT FOR TEXTILE PROFESSIONALS
16 - 31 October 2005  
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Home - Regulars - Article

Checkmate

Are quality certifications, standards, necessary for the industry?

'There should be a proactive approach to adopting standards'
'The industry is still largely unaware of the various quality, management tools'
V K Bhartia,
President, textile division, Raymond
N M Mugadur,
Joint Textile Commissioner
Quality certifications and standards when implemented correctly and practised at every stage of the production process, leads to a lot of benefits in terms of monetary savings as also savings in time, wastages, etc. Raymond has these certifications in place for many years now, and the company has established systems to follow the right practices. Almost every big textile company has been using these tools to improve productivity, processes, cut short lead times, reduce wastages, etc. The industry, by and large, needs to follow such quality systems, productivity systems, benchmarks, etc, specially now that we are operating in a free trade regime. There should be a proactive approach to these practices, rather than being buyer driven. At the same time, these systems can be adopted and can run successfully in companies that have excellent leadership. If we have leaders in the industry, quality certifications and audits become easier to implement. Fortunately, the industry is realising the importance of having systems in place, which gives them a huge competitive edge. ISO certifications, social audits, etc are becoming a minimum qualification for approaching international buyers. That is not to say that buyers are demanding that factories have these certifications, but it definitely is a selling point, and tells about the company's work processes and its seriousness. Buyers could look favourably at such units. And there is a growing trend of smaller companies also moving in this direction.

The industry, specially the SMEs, can benefit immensely from quality and environmental certifications, social audits, and other productivity and quality tools. These are not necessarily buyer driven, and cannot be considered to be a trade obstacle. The SMEs are slow in realising the need to implement best practices, and standards like Kaiban, Kaizen, 6 Sigma, etc. These are very stringent tools, and aim at innovation at every stage of the production process, thus involving every worker in a factory. This is what is needed in the textile industry. It not only improves operations and quality, but also results in better employer-worker relationship, an important area that the industry needs to work in. However, the industry is largely unaware of these tools. This holds true for both big and small textile units.

The Textiles Committee is helping the industry to get such certifications, and we too are thinking of something on similar lines, but it may take some time for our programme to begin. There is an urgent need to sensitise the industry about the need for such tools. I would like to have in place a system followed in Japan, of quality awards. These are difficult to achieve, and some of the very successful companies in Japan are also unable to get the awards, despite having a number of systems in place. This, I believe is what is needed in India too.

As told to Reena Mital. views expressed in this column are personal.

 


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